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Greenfingers Trading Ltd
EnterGreenfingers Trading LtdNow
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Greenfingers Trading Ltd
Greenfingers.com is one of the web?s leading gardening sites with a host
of useful gardening information and a wide selection of products for the
garden and outdoor lifestyle.
The Greenfingers Mission
Greenfingers Trading Ltd mission is 'Inspiration for your Garden.' We aim to
provide you with a range of content and shopping opportunities that will help
you achieve inspiration in your garden, be it around a house in the country,
a city garden, a window-box or a pot-plant in your bathroom.
With the accessibility and interactivity the Internet can offer we aim to help
people find the ideas, information, advice and products they need, just when
they need them with as much ease and convenience as possible.
We've not simply put a garden centre online. We are passionate about the range
of content that we offer that provides information and advice before you purchase.
And we offer a vast array of plain-English, purpose-built gardening information as
well as many features to encourage the exchange of advice between gardeners.
Since we launched in April 2000 we have expanded from internet only to being truly
multi-channel. In October 2000 we published our first printed catalogue and we now
publish four each year: Spring, Summer, Autumn and Winter. You are able to order
via any of four channels - internet, telephone, fax or post.
Greenfingers Trading Ltd also determined to look after our customers, whether you
come to us to shop, for advice, for inspiration, or for information. To this end we
have our own dedicated call centre in Livingston, Scotland. We aim to make the
Greenfingers experience as rewarding and enjoyable as we possibly can.
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1. Delivery time
Greenfingers Trading Ltd aim to deliver all
goods within 10-14 days (unless as highlighted
as longer on specific products).
We guarantee to deliver all orders within 28
days of order. If we are unable to deliver
within 28 days we will only proceed with an
order with your agreement.
2. Delivery cost
Our delivery charge is a standard £4.95 per order,
no matter how large your order or how many different
items it contains.
If you use a voucher code (e.g. IFD1) then delivery
is FREE on all orders over £45 placed via the
Internet.
Delivery address
This is also referred to as the Shipping address. We
are happy to deliver to any Mainland UK address. For
certain products we are also able to deliver to the
Scottish Islands, Channel Islands, Isle of Wight and
Northern Ireland - please call 0845 345 0728 to check,
and we will arrange carriage on request (an additional
surcharge may apply).
To ensure that our couriers can deliver, the delivery
address should be a full address including postcode,
and a valid house number must be given.
If you are out, the courier will leave a calling card
at your home. You can then telephone the local depot
and either re-arrange the delivery or collect yourself
from the depot, within 10 working days of the first
delivery. After 10 working days the parcel will be
returned to our warehouse and our customer services
team will contact you.
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EnterGreenfingers Trading LtdNow
Greenfingers Trading Ltd
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